Food Service
Food Service
Worker (FSW)
This DIPLOMA program prepares graduates for their Food Service Worker (FSW) role to provide excellent customer service by handling food, serving customers, and maintaining sanitation and safety standards.
About the Diploma
Food Service Workers (FSW) portion and distribute meals according to the chef’s menu, and then serve food and beverages to customers, while providing menu choice information and friendly suggestions. Food Service Workers also sanitize work stations and tables, and set dishes and utensils. An important part of their role is customer service, engaging with clients to solve problems, assist with dietary needs, and foster a positive mealtime culture. FSWs are trusted with cash, inventory, meal records and reports. FSWs work in a fast-paced environment like a restaurant, long-term healthcare facility, banquet hall, or hospital, often during peak dining hours.
Practical Kitchen Labs
Affirm College offers the only FSW program in Ontario which includes lab days with hands-on experience inside a commercial kitchen. Affirm College is the only culinary school in Hamilton.
FSW UNIFORM INCLUDED!
Students receive a set of black logo scrubs to wear on their practicum and commercial kitchen practical.
Tools and Attire
For lab days and practicum, students must wear non-slip, preferably steel toed shoes, black logo scrubs and pants
Includes FOOD HANDLER and
SMART SERVE CERTIFICATIONS
which are ideal for the industry.
Includes 160 Hours of hands-on training at a long-term care facility, restaurant, hospital cafeteria, or other food service establishment, arranged by Affirm College.

Delivery
Food Service Worker (FSW) program is offered in TWO ways:
- Theory Online
- Practical On Campus, Practicum With Host
Ask your Admissions Counsellor for the delivery method for the upcoming schedules.

Course List:
- Food Handling and the Food Service Worker
- Sanitation, Food Safety, and WHMIS
- Meal Preparation and Purchasing
- Kitchen Equipment and Restaurant Furnishings
- Communication, Customer Service, and Leadership
- Nutrition in the Healthcare Industry
- FSW Commercial Kitchen Practical
- Food Service Worker Practicum
| NEXT PROGRAM START DATES | |||||||||
| START DATE | END DATE | DAYS | TIMING | STATUS | REGISTER | ||||
| Sept. 8th, 2025 | Dec. 19th, 2025 |
MON - FRI |
6 PM - 10 PM | Open | Register Now | ||||
| View All Schedules | |||||||||
Please Fill in the Details Below
Check out our other Programs
Chef de Cuisine
This DIPLOMA program in Chef De Cuisine starts with the entry level training from Apprentice Cook, and then takes it to the next level with training in kitchen management for food quality, presentation, and creative flair.
Learn more
Personal Chef
This DIPLOMA program offers training for students who wish to start a vocation as a personal cook working for private clientele.
Learn more
Food Service Worker (FSW)
This DIPLOMA program prepares graduates for their Food Service Worker (FSW) role to provide excellent customer service by handling food, serving customers, and maintaining sanitation and safety standards.
Lean more
Chef de Cuisine
This DIPLOMA program in Chef De Cuisine starts with the entry level training from Apprentice Cook, and then takes it to the next level with training in kitchen management for food quality, presentation, and creative flair.
Learn more
Personal Chef
This DIPLOMA program offers training for students who wish to start a vocation as a personal cook working for private clientele.
Learn more
Food Service Worker (FSW)
This DIPLOMA program prepares graduates for their Food Service Worker (FSW) role to provide excellent customer service by handling food, serving customers, and maintaining sanitation and safety standards.
Lean more